Relationship Manager

Great Opportunity to start your Career in Banking Industry

Bank icon: Ujjivan Small Finance Bank
Role icon : Relationship Manager
Salary icon: 5,50,000 per annum + Incentives and Other Benefits
Gender icon: Male and Female Both are Eligible
Age icon: Maximum 25 years
Qualification icon: Graduation Pass (Min. 50% in 10th,12th and Graduation)
Location icon: PAN India (Selected States)

Ujjivan Small Finance Bank (USFB) is a leading mass-market bank in India, primarily focused on financial inclusion. It began operations in 2005 as an NBFC (Non-Banking Financial Company) named Ujjivan Financial Services, specifically targeting the “economically active poor” who were underserved by traditional banks.After receiving its license from the RBI, it transitioned into a Small Finance Bank and commenced operations on February 1, 2017. Today, it operates across 26 states and Union Territories with a robust network of over 750 branches and 600+ ATMs.

Key Business Verticals

• Microbanking: Group and individual loans for small-scale entrepreneurs and rural households.

• Retail Banking: Savings accounts, fixed deposits, and insurance products tailored for the general public.

• MSME & Housing: Mortgage loans, home loans, and working capital for small businesses.

• Wholesale Banking: Financial services for institutions and corporate clients.

Relationship Manager (RM) Profile at Ujjivan SFB

The Role of a Relationship Manager at Ujjivan is dynamic and sales-heavy, focusing on both customer acquisition and portfolio management. Depending on the department (Microbanking, MSME, or Retail), the specific duties may vary, but the core essence remains “Banking with a Personal Touch.”

1. Key Responsibilities

• Customer Acquisition: Identifying and onboarding “New-to-Bank” (NTB) customers through market activities and direct sales.

• Cross-Selling: Beyond just loans or accounts, RMs are expected to sell a “bouquet” of products, including Insurance, Fixed Deposits (FD), and digital tools like QR codes or POS machines.

• Portfolio Management: Maintaining healthy relationships with existing clients to ensure retention and timely loan repayments (collection).

• End-to-End Documentation: Managing the sales lifecycle from lead generation to KYC verification and final disbursement.

• Compliance: Ensuring all activities adhere to RBI regulations and internal bank policies, particularly regarding KYC and credit quality

2. Career Path

A Relationship Manager at Ujjivan can progress into leadership roles such as Cluster Manager, Regional Business Manager, or even move into specialized Credit Risk or Operations roles.

Call : 7903729715 | 8409706497
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